Digital Edition

SYS-CON.TV
How Mobile Is Making the Life of Your Sysadmin a Nightmare | @CloudExpo #Cloud
It's official - BYOD is now the mobile strategy of choice for the majority of enterprises

How Mobile's Making the Life of Your Sysadmin a Nightmare (And What You Can Do to Help)

BYOD is awesome... except for the strain it's putting on IT. It's probably giving your sysadmin migraines. We're going to talk about what you can do about that.

It's official - BYOD is now the mobile strategy of choice for the majority of enterprises. According to a comprehensive survey carried out in 2014 by the Information Security LinkedIn Group, over 60% of large organizations either tolerate or allow the use of personal devices on their network. Here's the thing about that statistic, though - allowing it isn't the same as accepting it.

Many businesses don't have a choice in the matter.

"Just because BYOD has become standard operating procedure in most workplaces, doesn't mean the practice has stopped causing challenges for IT," explains Network World's Ellen Messmer. Today's IT professionals are forced to navigate a complex landscape of legal compliance, user privacy, device management, and application deployment - all while dealing with the fact that many employees are going to use their personal choices whether they want them to or not.  BYOD has become less a deliberate choice and more a forced adaptation.

"Cloud-based apps are an employee dream and a CIO nightmare," writes Anjali Acharya of Forbes. "Employees usually turn a blind eye to security and compliance concerns, because the pressure to perform takes priority." This, she says, has led to the birth of a trend known as shadow IT - where employees take command of which applications they use in the workplace; a task traditionally left to administrators.

In order to address this problem, enterprises cannot simply look at how their IT department operates. They need the cooperation of employees - the cooperation of men and women like yourselves. But what exactly can you do?

How can you make the life of your administrators easier without sacrificing anything in efficiency?

Relationship Management vs. Device Management
One of the driving factors behind shadow IT is the fact that, many traditional IT departments don't have the best relationship with other employees. They tend to be viewed as out-of-touch geeks whose obsession with security does little save for hinder our performance. As such, when a company-approved solution doesn't work, you're far more willing to resort to some unapproved alternative.

"Employees being ‘creative' led to IT boundaries being pushed hard;" continues Acharya. "In their minds, IT competes with what Google, Apple, Facebook and the like provide."

The first step, then, is to change how you think - and then change how you relate to your administrators by doing so. You need to realize that these people are trying to do their jobs, just like you. If you're having trouble with company-approved devices, they're likely just as frustrated as you are.

Talk to IT about what you need to do your job. Treat them more as partners than as unnecessary inconveniences. That's one of the best steps you can take.

What Else Can You Do About This?
In addition to establishing a more open relationship with the technical professionals in your organization, there are a few more things you can do to make the lives of the people in your IT department a little less stressful:

  • Make An Effort To Understand Security Policies: Mobile security policies, ill-advised though some may be, exist for a reason. It's up to you to make an effort to understand the rules and regulations handed down by your business - and to speak up when you feel as though they're hindering you.
  • Pay Attention To Your Own Mobile Safety: A recent study by Norton found out that most consumers are all too willing to trade privacy and security for free apps - and that a staggering 37% don't worry at all about getting a virus on their phone. If you're using your device within your business, this attitude is unacceptable. It isn't IT's job to keep your device secure - it's yours. If that involves keeping your personal life entirely out of your professional one, then so be it.
  • Don't Try To Use Unapproved Applications: If you feel as though a corporate-mandated device or application hinders your progress, don't simply pull out your phone and start trying to find a workaround.

Mobile Security Is a Joint Effort
One of the core drivers behind BYOD is employee empowerment. Although this certainly leads to significant gains in organizational productivity, this also means that enterprises cannot institute effective changes to their security regulations without the cooperation of staff. Just as IT professionals need to consider the needs of their users, so too do the users need to stop and think about IT.

About Tim Mullahy
Tim Mullahy is the founder of Liberty Center One, an enterprise class, tier 3 data center. Liberty offers a full range of technology solutions, including fully managed, co-located, virtual, dedicated and shared hosting services.



ADS BY GOOGLE
Subscribe to the World's Most Powerful Newsletters

ADS BY GOOGLE

DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by Fi...
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news an...
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held Novemb...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018,...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing w...
Disruption, Innovation, Artificial Intelligence and Machine Learning, Leadership and Management hear...
Enterprises are striving to become digital businesses for differentiated innovation and customer-cen...
DXWorldEXPO LLC announced today that Telecom Reseller has been named "Media Sponsor" of CloudEXPO | ...
"Calligo is a cloud service provider with data privacy at the heart of what we do. We are a typical ...
Consumer-driven contracts are an essential part of a mature microservice testing portfolio enabling ...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As au...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22...
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 20...
Containers and Kubernetes allow for code portability across on-premise VMs, bare metal, or multiple ...
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st I...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22n...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, disc...
In this presentation, you will learn first hand what works and what doesn't while architecting and d...
Modern software design has fundamentally changed how we manage applications, causing many to turn to...