Digital Edition

SYS-CON.TV
Customized Polling By @MJannery | @CloudExpo [#SDN #Cloud]
When meeting with potential new customers, I’m frequently asked “do you have customized polling”

Customized Polling - Customized Reasons

When meeting with potential new customers, I’m frequently asked “do you have customized polling?”  As we all learned in life, the question is often less telling than WHY the question was asked.

I answer: “Of course, we have customized polling – what enterprise class solution (or even mid-range tool) wouldn’t?”

But the next part of the conversation, when I asked “why do you ask?” usually reveals four different backgrounds to the question:

  1. They have been using an open source tool which is little more than a scripting engine pointed at network management. Effectively, they are developing their own network management tool one function and one script at a time.  Some companies like to do this.  Certainly their network ops people do – they are tinkerers.  As such, tinkering with polling intervals is fun and fills their day.  And if they have a small network, then it isn’t a huge task to individually set the polling invervals for a few dozen devices.  Enterprise customers, with tens of thousands of network devices to manage, do not have the time or means to do this.
  2. They have been using a mid-range, departmental level tool, and they have hit scaling issues. What they are really saying is: “With my current tool, I have to ratchet back the polling to get it to support up to a couple hundred devices.  I assume I’ll need to do that with any tool, so can I do it with yours?”  Thus ensues a conversation about scalability – a single (physical OR virtual) Entuity server can support  up to 1,000 devices or 70,000 managed interfaces, and you can deploy multiple servers that interoperate to linearly scale from there.  You do not need to ratchet back your polling to 20 minutes (which effectively renders the monitoring useless) in order to support your, what to Entuity, is a small to mid sized network.
  3. They are a company who has specific devices that are extremely important, and they wish to set tighter polling intervals so further ensure availability and performance levels. The network size is less important than it criticality.  They don’t want to change the polling intervals on every device.  On large networks that would be untenable; they expect the NMS to have reasonable and sensible polling defaults set, but they’d like to override them on a dozen or so.
  4. They are a ‘super-user’ who wishes to poll specific parameters on a device that lower end tools (or even many higher end solutions) don’t poll out of the box. This is information found in MIBs not examined by default.

Entuity’s answer to all of these is ‘yes’.  But the reason for the question usually exposes why the prospect is looking to replace their current solution.

About Michael Jannery
Michael Jannery is CEO of Entuity. He is responsible for setting the overall corporate strategy, vision, and direction for the company. He brings more than 30 years of experience to Entuity with 25 years in executive management.

Prior to Entuity, he was Vice President of Marketing for Proficiency, where he established the company as the thought, technology, and market leader in a new product lifecycle management (PLM) sub-market. Earlier, Michael held VP of Marketing positions at Gradient Technologies, where he established them as a market leader in the Internet security sector, and Cayenne Software, a leader in the software and database modeling market. He began his career in engineering.



ADS BY GOOGLE
Subscribe to the World's Most Powerful Newsletters

ADS BY GOOGLE

Dynatrace is an application performance management software company with products for the informatio...
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Ser...
Having been in the web hosting industry since 2002, dhosting has gained a great deal of experience w...
NanoVMs is the only production ready unikernel infrastructure solution on the market today. Unikerne...
All in Mobile is a mobile app agency that helps enterprise companies and next generation startups bu...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO Silicon Valley 2019 will cover all of these tools, with the m...
Yottabyte is a software-defined data center (SDDC) company headquartered in Bloomfield Township, Oak...
SUSE is a German-based, multinational, open-source software company that develops and sells Linux pr...
Your job is mostly boring. Many of the IT operations tasks you perform on a day-to-day basis are rep...
Serveless Architectures brings the ability to independently scale, deploy and heal based on workload...
Technological progress can be expressed as layers of abstraction - higher layers are built on top of...
When building large, cloud-based applications that operate at a high scale, it’s important to mainta...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it wil...
Big Switch's mission is to disrupt the status quo of networking with order of magnitude improvements...
Lori MacVittie is a subject matter expert on emerging technology responsible for outbound evangelism...
Every organization is facing their own Digital Transformation as they attempt to stay ahead of the c...
"Calligo is a cloud service provider with data privacy at the heart of what we do. We are a typical ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, disc...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (No...
Chris Matthieu is the President & CEO of Computes, inc. He brings 30 years of experience in developm...