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Managed Services Provider Raffa Offers Customers 100% Backup Reliability and Restore Rate, at 10x the Speed, With Zetta.Net's Enterprise Cloud Backup and Disaster Recovery Solution
By: Marketwired .
Jan. 7, 2014 09:00 AM
SUNNYVALE, CA -- (Marketwired) -- 01/07/14 -- Zetta.net today announced that Raffa, P.C., a managed services provider (MSP) based in Washington, DC, has deployed Zetta.net's enterprise-grade cloud backup and disaster recovery (DR) solution to achieve 100 percent backup reliability and restore rate, at 10 times the speed, for its customers. With Zetta.net, Raffa can offer affordable, enterprise-grade backup and DR which results in higher customer satisfaction and increased revenue to its bottom line.
Tweet this: @Raffa achieves 100% backup and restore reliability, at 10x the speed, with @zettanet enterprise-grade #cloudbackup and #DR
Raffa has 25 years of experience providing a range of managed technology services -- including cloud backup, network optimization, and data backup -- to non-profits, small businesses, government agencies, and other organizations. With about 250 employees serving up to 400 clients at any given time, Raffa turned to Zetta.net's DataProtect cloud backup and disaster solution after conducting IT audits for its customers and discovering that many of their current backup solutions weren't working. "It was a disaster waiting to happen," said Nate Solloway, Technical Outsourcing Manager at Raffa. "We found many new clients who thought they had a working backup solution in place, only to learn the hard way -- it wasn't."
Raffa selected Zetta.net DataProtect because it requires no backup appliance -- which means no initial start-up cost -- and is straightforward for clients to install and manage. Zetta.net's software agent doesn't require a system reboot after being installed, allowing for installation in minutes and data was backed up within 24 hours. "Zetta.net is the easiest backup system to set up and configure that we've ever seen, hands-down," said Solloway. "It delivers enterprise-grade performance at an affordable price."
By comparison, Solloway noted that a competitor's backup solution could take four to eight hours of work to install the agents, create the jobs, and do multiple reboots. Other backup products could take weeks to restore data. "One of our clients lost all their data due to a local hardware failure and we had to rebuild it from the backup," explained Solloway. "We were able to restore all the files back from Zetta.net within 24 hours."
Zetta.net DataProtect also offers Raffa the ability to help customers move larger data sets quickly, offering backup and recovery that is about 10 times faster than competitors' solutions. When one client's system went down, Raffa restored data from the backups to external hard drives at another location so that the client could be up and running in a few hours versus days using Zetta.net DataProtect.
Another example of Zetta.net's ability to achieve 100 percent restore rate is with their Multi-tenant Management Portal. Along with providing daily backup reports, Zetta.net's partner portal lets Raffa monitor, manage and recover data for its clients from anywhere through a single, easy-to-use browser window. "These features and more give us -- and our clients -- peace of mind knowing that their data is protected," said Solloway.
Solloway adds that Zetta.net is more affordable for customers than other backup and recovery solutions. "Zetta.net has the best price per-gigabyte for a business-class online backup service," said Solloway. "Zetta.net lets us offer an affordable, enterprise-class backup and DR solution which results in higher customer satisfaction and increased revenue to our bottom line."
For the full case study, visit: http://www.zetta.net/case-study-raffa.php.
Headquartered in Sunnyvale, Calif., Zetta.net was established in 2008 by successful serial entrepreneurs and technology executives from companies such as Netscape, VeriSign, Symantec, EMC, and Shutterfly. For more information, visit www.zetta.net or www.facebook.com/zettastorage. Follow Zetta.net on Twitter at www.twitter.com/zettanet.
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