Digital Edition

SYS-CON.TV
Case Study: College Solves Spam and Virus Woes While Upholding Individuals' Rights and Freedoms
Roaring Penguin Software

For a higher education provider, upholding individual rights and freedoms of speech, information and privacy can be a tangled – and sometimes contradictory – web. For Ithaca College of Ithaca, New York, the search for an anti-spam solution was guided first by the principle of finding one that end-users could control.

“We wanted end-users to have as much control as possible over their spam,” confirms Lesli LaRocco, systems administrator at the college. “That's really important here, where there isn't a top-down decision-making policy about what is acceptable content.” But, academic freedom aside, a barrage of pornographic spam caused such a furor among email users that a solution to block such offenses became necessary.

Distributed Policy-Making

Ithaca College essentially required an anti-spam solution with policies that matched its own. LaRocco explains, “We have a general policy for the behavior of all users on the network but we only do things with the consensus of the community.” LaRocco's approach was to find a user-controlled product – a strategy that the college's various departmental liaisons agreed with.

“We looked at various anti-spam solutions, but all were very top-down, relying on a single source to decide what 'bad words' to filter out,” LaRocc remembers. “Also, a lot of the other solutions had features that we just didn't need, such as tools to manage users' content and avoid corporate espionage.”

After evaluating CanIt-PRO on a trial basis, Ithaca College implemented the product, which is now being rolled out the college's 7,000+ student and faculty. LaRocco says response has been excellent from both user and administrative perspectives.

(So)Big Benefits

Just as valuable, says LaRocco, is the administrative time that CanIt-PRO has saved the college – such as when the SoBig virus attacked. “When the Blaster/SoBig worms hit our campus, CanIt-PRO was invaluable both in blocking and dumping them. During those weeks, our volume of mail was five times higher than normal, and being able to stop these messages at the gate was very helpful. Without CanIt-PRO, our anti-virus software would have stripped the virus and delivered the (useless) messages, meaning our users would have received hundreds of junk mails per day in some cases.”

Flexibility and Control: All in One

LaRocco says, “Implementing CanIt-PRO has been a snap. It was easily the smoothest product rollout we've ever had. And, we rarely get a complaint about false positives or missed spam.”

“The simple GUI works really well for our users, as we have a real variety of levels of technological proficiency in this community. The GUI is so simple but it's also flexible – people who want granular control can have more complex choices, and the administrative interface is very well designed.”

LaRocco has also found maintenance and customization of the system to be simple. The college customizes the CanIt-PRO web pages “to look and feel more like our other Ithaca College web pages. Customization has been very straight forward, and from an administrative perspective, this system is as easy to maintain as any other server product that we run – it's just a few minutes a day.”

About Ithaca College
• Type: Higher education
• Number of mailboxes: 7,000+ E-mail Environment and Use

E-mail Environment and Use
• Acts as “ISP” to students and staff
• E-mail: iPlanet messaging and directory services
• Server: UNIX box running Sun Solaris 8 CanIt Results

CanIt Results
• Thorough spam control for all email users
• Minimal administrative involvement is required
• Individual users control their own levels of spam control
• Eliminated help-desk calls about spam and offensive e-mail content

In order to post a comment you need to be registered and logged in.

Register | Sign-in

Reader Feedback: Page 1 of 1



ADS BY GOOGLE
Subscribe to the World's Most Powerful Newsletters

ADS BY GOOGLE

Regardless of what business you’re in, it’s increasingly a software-driven business. Consumers’ risi...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfec...
SYS-CON Events announced today that EARP Integration will exhibit at SYS-CON's 20th International Cl...
IBM helps FinTechs and financial services companies build and monetize cognitive-enabled financial s...
SYS-CON Events announced today that Outscale, a global pure play Infrastructure as a Service provide...
SYS-CON Events announced today that Progress, a global leader in application development, has been n...
Interested in leveling up on your Cloud Foundry skills? Join IBM for Cloud Foundry Days on June 7 at...
Most DevOps journeys involve several phases of maturity. Research shows that the inflection point wh...
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud...
As cloud adoption continues to transform business, today's global enterprises are challenged with ma...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @ThingsExpo, which will take ...
SYS-CON Events announced today that Interoute has been named “Bronze Sponsor” of SYS-CON's 20th Inte...
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and En...
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be ...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention C...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't com...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfec...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know ...
Cloud applications are seeing a deluge of requests to support the exploding advanced analytics marke...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't com...