Case Study: College Solves Spam and Virus Woes While Upholding Individuals' Rights and Freedoms
Roaring Penguin Software
Jul. 11, 2006 12:15 PM
For a higher education provider, upholding individual rights and freedoms of speech, information and privacy can be a tangled – and sometimes contradictory – web. For Ithaca College of Ithaca, New York, the search for an anti-spam solution was guided first by the principle of finding one that end-users could control.
“We wanted end-users to have as much control as possible over their spam,” confirms Lesli LaRocco, systems administrator at the college. “That's really important here, where there isn't a top-down decision-making policy about what is acceptable content.” But, academic freedom aside, a barrage of pornographic spam caused such a furor among email users that a solution to block such offenses became necessary.
Ithaca College essentially required an anti-spam solution with policies that matched its own. LaRocco explains, “We have a general policy for the behavior of all users on the network but we only do things with the consensus of the community.” LaRocco's approach was to find a user-controlled product – a strategy that the college's various departmental liaisons agreed with.
“We looked at various anti-spam solutions, but all were very top-down, relying on a single source to decide what 'bad words' to filter out,” LaRocc remembers. “Also, a lot of the other solutions had features that we just didn't need, such as tools to manage users' content and avoid corporate espionage.”
After evaluating CanIt-PRO on a trial basis, Ithaca College implemented the product, which is now being rolled out the college's 7,000+ student and faculty. LaRocco says response has been excellent from both user and administrative perspectives.
Just as valuable, says LaRocco, is the administrative time that CanIt-PRO has saved the college – such as when the SoBig virus attacked. “When the Blaster/SoBig worms hit our campus, CanIt-PRO was invaluable both in blocking and dumping them. During those weeks, our volume of mail was five times higher than normal, and being able to stop these messages at the gate was very helpful. Without CanIt-PRO, our anti-virus software would have stripped the virus and delivered the (useless) messages, meaning our users would have received hundreds of junk mails per day in some cases.”
Flexibility and Control: All in One
LaRocco says, “Implementing CanIt-PRO has been a snap. It was easily the smoothest product rollout we've ever had. And, we rarely get a complaint about false positives or missed spam.”
“The simple GUI works really well for our users, as we have a real variety of levels of technological proficiency in this community. The GUI is so simple but it's also flexible – people who want granular control can have more complex choices, and the administrative interface is very well designed.”
LaRocco has also found maintenance and customization of the system to be simple. The college customizes the CanIt-PRO web pages “to look and feel more like our other Ithaca College web pages. Customization has been very straight forward, and from an administrative perspective, this system is as easy to maintain as any other server product that we run – it's just a few minutes a day.”
About Ithaca College
• Type: Higher education
• Number of mailboxes: 7,000+ E-mail Environment and Use
E-mail Environment and Use
• Acts as “ISP” to students and staff
• E-mail: iPlanet messaging and directory services
• Server: UNIX box running Sun Solaris 8 CanIt Results
• Thorough spam control for all email users
• Minimal administrative involvement is required
• Individual users control their own levels of spam control
• Eliminated help-desk calls about spam and offensive e-mail content
Reader Feedback: Page 1 of 1
Subscribe to the World's Most Powerful Newsletters
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, ...
Mar. 27, 2017 03:45 PM EDT Reads: 1,360
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't com...
Mar. 27, 2017 03:30 PM EDT Reads: 2,944
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-...
Mar. 27, 2017 02:45 PM EDT Reads: 1,936
Deep learning has been very successful in social sciences and specially areas where there is a lot o...
Mar. 27, 2017 02:30 PM EDT Reads: 3,659
Some people worry that OpenStack is more flash then substance; however, for many customers this coul...
Mar. 27, 2017 02:30 PM EDT Reads: 4,296
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training plat...
Mar. 27, 2017 02:30 PM EDT Reads: 4,008
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 2...
Mar. 27, 2017 02:00 PM EDT Reads: 2,037
Interoute has announced the integration of its Global Cloud Infrastructure platform with Rancher Lab...
Mar. 27, 2017 01:30 PM EDT Reads: 1,190
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud ...
Mar. 27, 2017 01:00 PM EDT Reads: 1,451
What if you could build a web application that could support true web-scale traffic without having t...
Mar. 27, 2017 01:00 PM EDT Reads: 2,063
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks an...
Mar. 27, 2017 12:45 PM EDT Reads: 1,361
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid c...
Mar. 27, 2017 11:30 AM EDT Reads: 6,758
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo...
Mar. 27, 2017 11:15 AM EDT Reads: 2,368
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Exp...
Mar. 27, 2017 10:30 AM EDT Reads: 3,143
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®,...
Mar. 27, 2017 10:30 AM EDT Reads: 3,009
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been na...
Mar. 27, 2017 09:30 AM EDT Reads: 2,111
Building custom add-ons does not need to be limited to the ideas you see on a marketplace. In his s...
Mar. 27, 2017 08:15 AM EDT Reads: 3,178
The first thing you need to know about blockchain is that it enables the creation of virtual currenc...
Mar. 27, 2017 07:00 AM EDT Reads: 4,707
The essence of cloud computing is that all consumable IT resources are delivered as services. In his...
Mar. 27, 2017 05:00 AM EDT Reads: 6,282
Culture is the most important ingredient of DevOps. The challenge for most organizations is defining...
Mar. 27, 2017 05:00 AM EDT Reads: 11,150