Case Study: Town of Davidson Improves Workplace with CanIt
Roaring Penguin Software
Jul. 11, 2006 12:00 PM
Although e-mail spammers used to avoid attacks on government employees, that isn't the case today. The problem affects all levels of government, and offensive e-mail content can create a threatening work environment that leaves administrators vulnerable to harassment complaints.
These are the issues that Jeremy Campbell, Information Systems Director at the Town of Davidson in North Carolina, was dealing with in early 2003. Campbell explains, although “just a few of our users were being inundated by spam, that alone was accounting for 25% of our mail volume.” Perhaps of most concern to the town, however, was that spam created an unpleasant environment in which to work.
“Offensive spam can create a threatening workplace and sexual harassment issues that we want to protect our employees from experiencing.”
A Simple Solution that Worked
Campbell researched various solutions and decided that a server-based antispam product was his best option. “I didn't want to manage a product on many clients,” he explains. “That would not have been a time-saving solution.” After evaluating Roaring Penguin Software's CanIt anti-spam software, Campbell says, “it worked right away and was very easy to install. Users who had been inundated with spam were immediately happy with CanIt.” Campbell chose CanIt from among other server-based solutions because it worked, it was simple and cost-effective. He remembers, “Not only did users give us positive feedback on the CanIt evaluation, but CanIt allowed me to take an existing workstation, put RedHat on it and load up CanIt. It was simple and cost-effective.”
Good Fit With Existing Environment
Campbell, who chose to build the CanIt server himself, spent just 30 minutes installing the solution in the town's Microsoft Exchange e-mail environment. Today, CanIt runs on a relay server that provides a mail filtering gateway. Campbell can select the filtering thresholds and write custom rules if necessary, and says he spends only minutes a day reviewing messages in the central Spam Trap.
Using the simple administrative interface, Campbell can whitelist or blacklist senders, hosts and domains, report spam, and much more – all from one convenient location.
“E-mail is very important to us,” Campbell emphasizes. “Probably 80% of our communications with other municipalities are via e-mail, and about 50% of communication with constituents. CanIt has helped us restore our e-mail to a useful business tool rather than an annoying or threatening problem.”
About the Town of Davidson
• Type: Municpal Government Office
• Number of email users: 40
• Pre-CanIt spam count: ~25% of Email Environment and Use
Email Environment and Use
• Publishes e-mail addresses on web site
• E-mail is used for ~80% of communication with other municipalities and ~50% of communication with constituents
• Mail server: Microsoft Exchange
• CanIt server: RedHat
• Achieved centralized spamfighting solution, costeffectively
• Resolved problem of offensive spam creating a threatening work environment
• Administration of CanIt requires only minutes a day
• Eliminated e-mail user complaints
Reader Feedback: Page 1 of 1
Subscribe to the World's Most Powerful Newsletters
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud...
Feb. 19, 2017 01:15 PM EST Reads: 646
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news an...
Feb. 19, 2017 12:45 PM EST Reads: 964
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape...
Feb. 19, 2017 12:00 PM EST Reads: 583
Column Technologies exhibited at SYS-CON's @DevOpsSummit at Cloud Expo, which took place at the Javi...
Feb. 19, 2017 12:00 PM EST Reads: 699
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will featur...
Feb. 19, 2017 11:45 AM EST Reads: 935
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs...
Feb. 19, 2017 11:30 AM EST Reads: 744
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, h...
Feb. 19, 2017 11:30 AM EST Reads: 827
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives an...
Feb. 19, 2017 11:15 AM EST Reads: 1,637
With major technology companies and startups seriously embracing Cloud strategies, now is the perfec...
Feb. 19, 2017 11:15 AM EST Reads: 1,575
DevOps and microservices are permeating software engineering teams broadly, whether these teams are ...
Feb. 19, 2017 11:00 AM EST Reads: 2,896
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located w...
Feb. 19, 2017 10:45 AM EST Reads: 770
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Ind...
Feb. 19, 2017 10:30 AM EST Reads: 6,520
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and S...
Feb. 19, 2017 10:00 AM EST Reads: 860
In their general session at 16th Cloud Expo, Michael Piccininni, Global Account Manager - Cloud SP a...
Feb. 19, 2017 10:00 AM EST Reads: 5,691
TechTarget storage websites are the best online information resource for news, tips and expert advic...
Feb. 19, 2017 09:45 AM EST Reads: 737
As cloud adoption continues to transform business, today's global enterprises are challenged with ma...
Feb. 19, 2017 09:15 AM EST Reads: 1,566
"We host and fully manage cloud data services, whether we store, the data, move the data, or run ana...
Feb. 19, 2017 09:15 AM EST Reads: 5,034
Many private cloud projects were built to deliver self-service access to development and test resour...
Feb. 19, 2017 09:15 AM EST Reads: 1,501
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provide...
Feb. 19, 2017 07:30 AM EST Reads: 1,407
Zerto exhibited at SYS-CON's 18th International Cloud Expo®, which took place at the Javits Center i...
Feb. 19, 2017 05:45 AM EST Reads: 815