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The Value of BPM Software
A business and technical perspective

Getting there must be accomplished with a well planned process that generates rapid results and validates the usability of this technology in your operating environment by first automating processes that are important and complex, but fall short of the mission-critical category.

The highest and fastest ROI comes from the automation of processes that have:

  • High number of steps and exception rates
  • Diverse array of supporting IT systems and enterprise applications
  • Unnecessary work & rework
  • Big payoff from faster cycle time
Once the initial process is completed and results are proven, the "move fast" edict takes hold as those results can be replicated across multiple processes. As scores of independent studies have shown, BPM deployments commonly generate 50% + improvements in process cycle time and 10 - 15% + reductions in operating costs.

The viral nature of BPM touches many parts of the organization. Once one part of the organization realizes significant ROI, other parts of the organization seek to replicate and a broad based roadmap to extend the technology across the enterprise will rapidly emerge. These projects become self funding as greater and greater ROI are realized and sustainable competitive advantage is achieved.

About Richard Mattock
Richard Mattock has more than 20 years of experience in defining, designing, developing and selling enterprise software. Joining Fuego in 2002 as the Director of Product Marketing, Mr. Mattock brings the Process Owners point-of-view to Fuego's product lines with his knowledge of decision sciences and process improvement. As the VP of Product Strategy, Mr. Mattock is responsible for all aspects of Fuego's product definition and delivery to market - working closely with the development and sales/marketing organizations.

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