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We have all been there. Sitting in a stuffy conference room white-boarding and sharing innovative ideas only to be shut-down by the words, "Our IT environment won't support that." I remember during my time as an IT manager hearing those words over and over. We were encouraged to be i...
An interesting article came out recently, “Why Continuous Deployment may mean Continuous Disappointment for your Customers.” It correctly identifies the human need for a shiny, new thing every so often. And it argues that the practice of continuous deployment could lead to disenchantme...
IBM has recently invested $1.1 billion USD into Location Based Services (LBS) and Application Programming Interface (APIs). The investment was in the development of BlueMix, a cloud-based service, that when combined with Pitney Bowes' API programs, allow businesses to collect data on ...
New research commissioned by CA Technologies and conducted by Vanson Bourne shows the role of IT is changing -- and not to benefit IT leaders in many cases. The survey of 1,300 senior IT leaders worldwide revealed 39% of respondents now see IT as a service broker or consultant to the l...
Leading Web search portals are using semantic search engines to deliver answers instead of results. That same technology is now emerging in the enterprise. It can help developers tame log data by uncovering information about application performance problems and answering the question ‘...
A recent post by John Wilmes on the TM Forum website caught my eye for drawing a parallel between the Uber car service business model and the telecom service provider business model as network functions virtualization (NFV) becomes a reality. Wilmes uses this metaphor to remind us of t...
As organizations continue expanding their adoption of the public cloud, many IT and security professionals are beginning to see that they need improved cloud-monitoring and cloud-auditing capabilities. By cloud monitoring, I’m referring to the process of identifying cloud use within an...
American comedian Louis C.K. once observed on Late Night with Conan O’Brien that ”everything is amazing and nobody is happy.” And you know what? He’s right. He riffs about people complaining about the uncomfortable seats on a plane – despite the fact that they are partaking in the mi...
Transformation, or more specifically ‘technology transformation,’ has become something of a de facto accepted term within the technology industry today. But how did the transformation to transformation happen? Is it down to the vendors trying to champion their business and applicati...
Telerik Controls are great for building modern, rich clients, and web applications often seen at the enterprise level. I just worked with a company that uses these controls in their soon-to-be-released customer-facing SharePoint portal. They ran a small load test that showed that the r...
The proliferation of cloud-based applications for the enterprise grows each day, and more and more professionals have grown dependent on these apps as the consumerization of IT flourishes in today’s mobile enterprise. With the consumerization of IT, employees have become their own IT e...
Arun Bhattacharya of CA Technologies has recently written an eBooklet called Seven Ways to Create an Unbeatable Enterprise Mobility Strategy, where he outlines what business and IT leaders need to do NOW to manage their business’s mobile future. While Bring Your Own Device (BYOD) prog...
APIs - application programming interfaces -- are an old technology that has become today's hottest method for getting critical data to mobile apps. APIs are good for business. APIs drove $2 billion in business for Expedia by securely exposing valuable content to its affiliate network. ...
To some in the industry and media, cloud based services are the greatest thing since the dawn of trading in stock in the coffee shops of London back in the 1600s. However, just like those early trades, the cloud does have its issues. Yes, it can help a business to grow, and help with t...
While technology changes on a regular basis, IT teams have had a standard approach to administration. In recent years, however, there has been a drastic shift in data center administration. One of the biggest shifts is the adoption of private and public clouds. In part two of this seri...
For an example of just how dramatically storage has changed over the past fifteen years, consider your music collection. At one point, you had a collection of cassettes that stored the song files on tape. As the years went on, your hairstyle changed and you bought a CD player that used...
Traditional methods of software development went over the waterfall in a barrel and smashed on the rocks below. The Agile Manifesto was written more than a decade ago. Agile adoption has worked wonders for software development. New products leap from concept to market faster than ever ...
I believe the trends away from mainframes to the Cloud will have a large impact on enterprise mobility architecture. If we believe that going forward, enterprise mobility architectures will be closely tied to the Cloud, then we need to take a serious look at architectural design. I ha...
Are you serving .SWF files from your web server and getting complaints from your end users that your flash app is “just slow?” Or has your Ops team wondered why you see such high web request response times for some of the web service calls executed by your Flash Client? I was just wor...
It's now clear that we are entering into a very diverse and even unprecedented work environment -- something the world perhaps has never known. Companies need to prepare for it now. But how do enterprises prepare, and how do they create the means to analyze and manage the transiti...
Facebook invested more cash this week when they acquired one of my favourite Kickstarter projects Oculus VR for a seemingly ridiculous $2b. The VR (virtual reality) headset was the best in class technology (in its price range) and had just added a head-tracking software solution to red...
Two weeks ago I wrote about how the world’s largest exporter of dairy products uses SAP to support their huge delivery chain of dairy products. We recounted how Fonterra used an Application Performance Monitoring (APM) tool to discover that additional training for employees was necessa...
A recent Forbes article by Andrew Dailey at MGi Research reinforces the importance of “agile billing” to businesses that are serious about creating new revenue streams, meeting customers’ needs and doing it fast and well. The term agile is a good description of what businesses need fr...
Java 8 has been reengineered and the most significant enhancement in this release is Project Lambda Expressions for the Java Programming Language. To be more comprehensive, the standout features of JDK 8 are Project Lambda the Nashorn JavaScript Engine and a new Date and Time API. Al...
John Felker is the Director, Cyber and Intelligence Strategy, at HP Enterprise Services, U.S. Public Sector. He works to develop cyber intelligence strategies to better integrate a broad range of cyber intelligence inputs to improve defensive cyber and business operation efforts, in di...
At the Geneva Motor Show Apple officially launched its new “CarPlay” product for cars, to some excitement. Apple has enlisted a number of big name auto manufacturers into the program, so you can expect to see CarPlay in your new vehicle sometime soon. But what’s new here? At first gla...
Application logs contain a massive repository of events and come in many different formats. They can have valuable information, but gaining useful insight can be difficult without the assistance of machine learning to help reveal critical problems. Transaction logs can contain gigabyt...
Enterprise organizations are looking for service providers to be a trusted partner with them throughout the entire transition through steady state process. The key for cloud providers is to develop ongoing relationships with their customers using hands-on engagement processes from begi...
Auto racing powerhouse NASCAR has engineered a way to learn more about its many fans -- and their likes and dislikes -- using big-data analysis. The result is they can rapidly adjust services and responses to keep connected best to those fans across all media and social networks. It's...
We first discussed Super Bowl lessons learned around bloated web pages that brought down sites like Kia.com. On the other side, GoDaddy did a great job in reducing the page load just for the time of the Super Bowl to ensure that their site wouldn’t go down. But there is more to learn ...
Market analysts have tagged four connected devices that could emerge as the most ubiquitous in the coming years as more consumers embrace the Internet of Things. Kristi Essick, in a piece for the Cisco technology news site, cited the latest Raymond James & Associates research, which f...
Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis. Making that a reality however, requires consideration on how to manage the integration touch points from multiple toolsets and openness to the intrinsic value tha...
In the past decade, many companies have moved towards the agile method of development rather than the traditional waterfall methodology. Even companies that do not strictly adhere to agile development will usually use a blend of both agile and waterfall techniques. Agile development ha...
Application Performance Management (APM) may be brought in to help resuscitate an application that has recently become lethargic or assist the team in rehabilitating an intrinsic codebase. Once the goal is attained however, the propensity to pigeonhole APM as a point solution is high. ...
In the final post in this series about bringing DevOps patterns to database change management, we’re going to discuss the Third Way. The Third Way: Culture of Continual Experimentation & Learning – This way emphasizes the benefits that can be realized through embracing experimentatio...
There is a common phrase, often attributed as a Chinese proverb/curse, “May you live in interesting times.” For those following the cloud technology space, we are definitely living in interesting times. In their latest magic quadrant report on IaaS, Gartner describes the market as stil...
In previous articles I predicted that wearable technology would be powered by light-weight operating systems, citing Samsung’s decision to go with Tizen instead of Android. This decision was apparently based on battery life and user interface considerations. However, just after the art...
What typically happens to smaller firms when they are being eaten up by mega-companies like IBM seems pretty obvious – they go to the dogs. Key executives will leave the team, product roadmaps will lose their binding character and strategy will get fuzzy due to the sheer magnitude of t...
For years, the benefits of moving to the cloud – including lowered costs, flexibility and faster time-to-market – have been espoused. But among IT professionals, there remains widespread reticence about migrating mission-critical applications over, due in large part to performance conc...
I had the opportunity to spend some time recently with Asure Software's VP/GM of EMEA and APAC, Nigel Clarke, and to discuss how digital transformation is impacting work spaces and the mobile workforce. In years past I attended facility management conferences and developed mobile app...


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